Shipping policy

Last updated: March 20, 2026

Under normal circumstances, all orders are shipped from our local Australian warehouse and delivered by Australia Post within 3–7 business days.

However, due to temporary stock shortages in our Australian warehouse, all new orders will now be shipped from our Hong Kong warehouse.

Updated Delivery Time

• Estimated delivery time: 25 business days
• Due to ongoing global disruptions and reduced flight availability, shipping capacity has been significantly impacted
• Flights have been reduced from daily departures to approximately once per week, which may cause additional delays of up to 20 days or more

As a result, we are currently unable to guarantee a precise delivery timeframe, and transit times may continue to fluctuate.

Important Notice

• Please carefully consider the extended shipping time before placing your order
• We strongly recommend ordering in advance to avoid inconvenience
• Our team is maintaining close and frequent communication with logistics providers to keep track of shipment progress and minimize delays wherever possible

Market Reminder

At present, products are out of stock across Australia.
Please be cautious of any sellers claiming delivery within 1 week, as this may involve risks.

Customer Support

If you have any questions or need assistance, feel free to contact us:

• Email: [email protected]
• WhatsApp: +852 4684 7996

We truly appreciate your patience and understanding, and we will do our best to ensure your order reaches you as soon as possible.